Privacy Policy

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect in picklepark.com.my. This policy is not applicable to any information collected offline or via channels other than this website.

Please note that you must be at least eighteen (18) years old, or have obtained your parent’s or legal guardian’s consent, to use our services.

WHAT DATA DO WE COLLECT FROM YOU AND HOW DO WE USE IT?

We may collect the following types of personal data:
(1) Name
(2) Email Address
(3) Mobile Number
(4) Payment Information
(5) Booking History
(6) Device and Usage Data

Your personal data is used for the following:
(1) Processing and managing court bookings
(2) Providing customer support
(3) Sending booking confirmations and updates
(4) Improving our app and services
(5) Ensuring security and fraud prevention
(6) Complying with legal obligations

We do not sell your personal data. However, we may share your information with:
(1) Service providers (e.g.: payment processors, customer support tools)
(2) Legal authorities if required by law

We retain your personal data as long as necessary to fulfill our services and legal obligations. Once no longer needed, we securely delete or anonymize your data.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

YOUR RIGHTS AND CHOICES

You have the right to:
(1) Access, correct, or delete your personal data
(2) Withdraw consent for data processing (where applicable)
(3) Restrict or object to data processing
(4) Lodge a complaint with the relevant data protection authority

Our app may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or app notifications. However we do recommend that you check this page regularly to ensure you are updated on the information which is collected, how it is used and under what circumstances.

CONTACT

If you have any questions about this Privacy Policy, please contact us at:

Pickle Park Sdn. Bhd.
hello@picklepark.com.my
(60) 12 675 4818
17, Jalan Professor Khoo Kay Kim, PJS 13, 46100 Petaling Jaya, Selangor.

Please note that by visiting our website and/or utilizing our app and services, you are deemed to have consented to the terms in this Privacy Policy unless and until you otherwise notify us via the contact details set out above.